Make a list of the damaged or lost item(s) JCERacing will contact the shipper once we receive the email info above to schedule a pickup if needed. IMMEDIATELY CONTACT US BY EMAIL TO: the product with its original packaging and box If you receive a damaged product, please do the following: Special arrangements may need to be made for international orders and oversize packages.
JCERacing drop ships some products while some products ship direct from our warehouse. These fees will be charged to your account on file or will be invoiced to you.Īll products are shipped out from one of the authorized JCERacing shipping locations. If the package is returned to JCERacing or manufacturer, you will be responsible for the return shipping costs and pay a small restocking fee if you choose to not have the item reshipped. FedEx, UPS, USPS, and DHL have package pick up locations if you are unable to sign for the package. Some packages shipped from the manufacturer may or may not require signatures for package release. All products shipped from the JCERacing warehouse are shipped via FedEx, UPS, USPS, or ISLAND WIDE and require a signature when delivered.
No items will be returnable after 30 days. All items wanting to be return MUST be reported within 30 days of the original invoice date. Shipping is non refundable in either direction unless approved by JCERacing and if the error was from our side. If the item cannot be resold or is a special order or custom made item, we cannot accept a return. To return an item, it must be in brand new condition with original packaging. If a product is ordered and not wanted, the UNUSED item can be returned.
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